Datenschutz

Thank you for your interest in our online store. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data. We secure our website and other systems against loss, destruction, access, modification or dissemination of your data by unauthorized persons using the latest technical and organizational measures. When transmitting personal data such as inquiry, registration or purchase data, we use encryption technology to ensure maximum confidentiality. Our servers use various security mechanisms and authorization procedures to make unauthorized access more difficult. You should always treat your access information confidentially and close the browser window when you have finished communicating with FAIE. In this way, you can ensure that nobody but you can access your personal data when you share the computer with others.

1. name and address of the person responsible

This data protection declaration informs users about the type, scope and purpose of the collection and use of personal data by the responsible provider FAIE Handelsgesellschaft mbH, Handelsstraße 9, 4844 Regau, [email protected], Tel. +43 (0) 7672-716-0 of this website (hereinafter referred to as “offer”).

2. access data and hosting

You can visit our website without providing any personal information. Each time a website is accessed, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is analyzed exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to safeguard our legitimate interests in the correct presentation of our website, which outweigh any other interests. All access data will be deleted no later than seven days after the end of your visit to the site.

Hosting services by a third-party provider

As part of processing on our behalf, a third-party provider provides us with the services for hosting and displaying the website. This serves to safeguard our legitimate interests in the correct presentation of our offer, which are overriding in the context of a balancing of interests. All data collected as part of the use of this website or in the forms provided for this purpose in the online store as described below are processed on its servers. Processing on other servers only takes place within the scope described here. This service provider is located within a country of the European Union or the European Economic Area.

3. data collection and use for contract processing and when opening a customer account

We collect personal data if you voluntarily provide it to us as part of your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such, as in these cases we need the data to process the contract or to process your contact or open the customer account and you cannot complete the order and/or open the account or send the contact without providing it. Which data is collected can be seen from the respective input forms. We use the data you provide to process the contract and your inquiries. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done by sending a message to the contact option described below.

4. data transfer for contract fulfillment

In order to fulfill the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service in order to process payments. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

5. e-mail newsletters and postal advertising

5.1 E-mail advertising based on registration for the newsletter on the website

If you subscribe to the FAIE Handelsgesellschaft mbH newsletter, we will use the data required for this or separately provided by you to send you our weekly e-mail newsletter on the basis of your consent. You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The newsletter is sent as part of processing on our behalf by a service provider to whom we pass on your e-mail address for this purpose. This service provider is located within a country of the European Union or the European Economic Area. You can object to the use of your data at any time by using the unsubscribe link contained in the mailings, by sending an email to [email protected] or by filling out the unsubscribe form.

5.2 Advertising in accordance with § 107 TKG

Within the scope of the legal permission according to § 107 TKG, we are entitled to use the e-mail address you provided when purchasing a paid service for direct advertising for our own similar products or services. If you no longer wish to receive advertising for similar products or services, you can object to the use of your data at any time by using the unsubscribe link contained in the mailings, by sending an e-mail to [email protected] or by filling out the unsubscribe form, without incurring any costs other than the transmission costs according to the basic rates

5.3 Newsletter-Tracking

We would like to point out that we record whether an email has been opened and which links have been clicked. The data is collected for analysis purposes and to adapt email content to individual reader preferences. An opening is recorded by the newsletter retrieving a specially prepared graphic file from the server.

5.4 Postal advertising and your right to object

In addition, we reserve the right to use your first and last name and your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in addressing our customers in an advertising manner. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

6. use of data for payment processing

6.1 CRIF credit check (Austria)

6.2 CRIF credit check (Germany)

If we make advance payments, e.g. when purchasing on account, we reserve the right to obtain identity and credit information from specialized service providers (credit agencies) in order to protect our legitimate interests.

You will be informed that your application/order data will be transmitted to one of our partners to check your identity or creditworthiness:
CRIF Bürgel GmbH
Leopoldstr. 244
80807 München
Germany

We inform you that we will report the personal data stored about you due to non-contractual payment behavior as well as the data for further processing (e.g. judicial dunning proceedings, enforcement measures) to CRIF Bürgel GmbH, Leopoldstr. 244, 80807 Munich, Germany, after expiry of the deadline in accordance with Article 6 paragraph 1 sentence 1 letter f of the General Data Protection Regulation (GDPR), if the claim has neither been settled nor disputed by you by then. The data exchange with CRIF Bürgel GmbH also serves to fulfill legal obligations to carry out creditworthiness checks (e.g. according to §§ 505a and 506 of the German Civil Code).

CRIF Bürgel GmbH processes the data and also uses it for the purpose of profiling (scoring) in order to provide its contractual partners in the European Economic Area and Switzerland and, if applicable, other third countries (insofar as an adequacy decision of the European Commission exists for these) with information, among other things, to assess the creditworthiness and solvency of natural persons and debtors. Further information on the activities of CRIF Bürgel GmbH and your rights as a data subject can be found in their information sheet or online at www.crifbuergel.de/de/datenschutz

7. cookies and web analysis

7.1 Cookies

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests in an optimized presentation of our offer, which predominate in the context of a balancing of interests. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies).

Cookies do not contain any personal data and therefore cannot be directly assigned to a user. Please note that certain cookies are already set as soon as you enter our website. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be restricted.

Below you will find information about the cookies we use and the settings options for your browser.

Necessary cookies
These cookies are necessary to enable the operation of our website. These include, for example, cookies that enable you to log in to the customer area or place something in the shopping cart.
Analytical / performance cookies
These cookies make it possible to collect anonymized data about the usage behavior of our visitors. This data is then analyzed by us, for example to improve the functionality of the website and to show you interesting offers.
Functional - Cookies
These cookies are used for certain functionalities of our website, e.g. to suggest a better navigation flow on our website, to show you personalized and relevant information (e.g. “interest-based advertisements”)
Targeting – Cookies
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to tailor our website and the advertising you see to your interests.
Third-Party-Cookies
These cookies from some of our advertising partners help to make the Internet offer and our website more interesting for you. For this reason, cookies from partner companies are also stored on your hard disk when you visit our website. These are temporary cookies that are automatically deleted after the specified time. Cookies from partner companies are usually deleted after a few days or up to 24 months, in some cases even after several years. The cookies of our partner companies do not contain any personal data either. Only pseudonym data is collected under a user ID. This pseudonymous data is not merged with your personal data at any time. Translated with DeepL.com (free version)

The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings.

You can find these for the respective browsers under the following links:

Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html

If cookies are not accepted, the functionality of our website may be restricted.

7.2 Use of Google (Universal) Analytics for web analysis

This website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.de), for website analysis. This serves to safeguard our legitimate interests in an optimized presentation of our offer, which predominate in the context of a balancing of interests. Google (Universal) Analytics uses methods that enable your use of the website to be analyzed, such as cookies. The automatically collected information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The anonymized IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield. You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de If this does not work, click here to be excluded from the collection via the Google Tag Manager.

7.3 Google Privacy Center and privacy check

Details of Google's privacy policy can be found at https://www.google.at/intl/de/policies/privacy/ You can use the Google privacy check at https://myaccount.google.com/privacycheckup to check and change your privacy settings for Google products.

7.4 Use of emarsys tracking for website personalization

We use cookies from our partner Emarsys eMarketing Systems AG, Märzstrasse 1, 1150 Vienna, Austria for website analysis and website personalization. This enables us to offer you an optimized and personalized presentation of our offer

8. advertising via marketing networks

8.1 Facebook Remarketing-Pixel

We advertise this website on the Facebook platform via Facebook (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA). For this purpose, a cookie is set by Facebook when you visit our website, which enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you visit. As a Facebook member, you can deactivate the retargeting cookie via this link. Alternatively, you can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be restricted.

8.2 Google Adwords Remarketing

We use Google Adwords to advertise this website in Google search results and on third-party websites. For this purpose, the so-called remarketing cookie is set by Google when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you visit. This serves to safeguard our legitimate interests in the optimal marketing of our website, which are overriding in the context of a balancing of interests. Any further data processing will only take place if you have consented to Google linking your web and app browsing history to your Google account and using information from your Google account to personalize ads that you see on the web. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data in order to create target groups. Google AdWords Remarketing is an offer from Google LLC (www.google.de). Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield. You can deactivate the remarketing cookie via this link. You can also obtain information from the Digital Advertising Alliance about the setting of cookies and make settings for this.

8.3 Google Tag Manager

We also use Google Tag Manager to manage the services for usage-based advertising. The Tag Manager tool itself is a cookie-free domain and does not collect any personal data. Instead, the tool triggers other tags, which in turn may collect data (see above). If you have deactivated cookies at domain or cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager.

9. Social Media Plugin

9.1 Youtube Video Plugins

Third-party content is integrated on this website. This content is provided by Google LLC (“Provider”). YouTube is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). The extended data protection setting is activated for videos from YouTube that are integrated on our website. This means that no information from website visitors is collected and stored by YouTube unless they play the video. The purpose and scope of the data collection and the further processing and use of the data by the providers as well as your rights in this regard and setting options to protect your privacy can be found in Google's privacy policy http://www.google.com/intl/de/+/policy/+1button.html.”

9.2 Vimeo Video Plugin

Third-party content is integrated on this website. This content is provided by Vimeo, Inc, 555 West 18th Street, New York, New York 10011. You can find Vimeo's privacy policy here.

10. submission of comments

10.1 Submitting a comment (on blog posts)

Personal data is collected if you voluntarily provide it to us when commenting on a blog post. We will only use the data you provide without your separate consent to publish your comment, whereby your e-mail address will not be published and your name will be linked to your website if you have provided a website.

10.2 Submitting a comment (on products)

Personal data is collected if you voluntarily provide it to us when commenting on a product. We will only use the data you provide without your separate consent to publish your comment, whereby your e-mail address will not be published and your name will be linked to your website if you have provided a website.

11. contact options

Userlike-Messengertool

If you use the live chat tool to contact us, the data you voluntarily enter there (name, email address, message) will be stored by our service provider Userlike on servers within Germany and processed there exclusively for the purpose of answering the request by us and then deleted.

Userlike will not use the data entered for any other purpose.

Userlike UG (haftungsbeschränkt)
Probsteigasse 44-46
50670 Köln
Germany

12. complaint options & your rights

12.1. Overview

In addition to the right to withdraw your consent given to us, you have the following additional rights if the respective legal requirements are met:

the right to information about your personal data stored by us (Art. 15 GDPR), in particular you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data if it has not been collected directly from you;
the right to rectification of inaccurate data or completion of correct data (Art. 16 GDPR)
the right to erasure of your data stored by us (Art. 17 GDPR), insofar as no statutory or contractual retention periods or other statutory obligations or rights to further storage are to be complied with by us,
the right to restrict the processing of your data (Art. 18 GDPR) if the accuracy of the data is disputed by you, the processing is unlawful but you refuse to delete it; the controller no longer needs the data, but you need it to assert, exercise or defend legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR,
the right to data portability pursuant to Art. 20 GDPR, i.e. the right to receive selected data stored by us about you in a commonly used, machine-readable format or to request transmission to another controller
the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.

You can assert the aforementioned rights to which you are entitled against us at [email protected] or via the contact details in our legal notice.

12.2. Right of objection

Under the conditions of Art. 21 (1) GDPR, data processing may be objected to on grounds relating to the particular situation of the data subject. The above general right to object applies to all processing purposes described in this data protection information that are processed on the basis of Article 6(1)(f) GDPR. In contrast to the specific right to object to data processing for advertising purposes, we are only obliged under the GDPR to implement such a general objection if you give us reasons of overriding importance (e.g. a possible danger to life or health).

13. Push notifications

If you activate push notifications for this website using the “Signalize” service, a function of your Internet browser or mobile operating system is used to provide you with the notifications. Only anonymous data that cannot be traced back to a specific person is stored for the purpose of sending messages. This data is only processed in order to deliver the notifications you have subscribed to and to make notification-related settings. We ask for your consent to store this data. The legal basis for data processing in this case is Art. 6 para. 1 lit. a GDPR. You can object to receiving notifications at any time via the settings of your browser or mobile device. Information on how to unsubscribe from push notifications can be found here. In order to make the content of the push notifications meaningful for you, we use the preferences collected using an anonymous user profile by means of cookies and merge your notification ID with the user profile of the website solely for the purpose of sending personalized messages. The tracking technology is also used for statistical analysis of the notifications on our behalf. This makes it possible to determine whether a notification has been delivered and whether it has been clicked on. The data generated in this way is processed and stored on our behalf by etracker GmbH (www.etracker.com) from Hamburg, Germany, which provides the Signalize service, exclusively in Germany and is therefore subject to the strict German and European data protection laws and standards. etracker has been independently audited and certified in this regard and is entitled to bear the ePrivacyseal data protection seal of approval. Data processing for the purpose of controlling the invitation to the notification service and for the statistical analysis of registration or rejection is based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in order to make the notification service user-friendly and effective. As the privacy of our visitors is very important to us, the data that may allow a reference to an individual person, such as the IP address, login or device identifiers, are anonymized as soon as possible. This excludes the possibility of direct personal references. No other use, merging with other data or forwarding to third parties takes place.

You can object to the data processing described above at any time.

14. AI Applications

The texts, images and videos provided on this website may have been created in whole or in part with the help of artificial intelligence. We attach great importance to the quality and accuracy of the content, but we accept no liability for any errors or inconsistencies that may arise from the use of AI-generated content. If you have any questions or comments, please do not hesitate to contact us.